K-W Sewing Machines

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385 Frederick St

(Frederick Mall)

Kitchener, ON

N2H 2P2





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Find K-W Sewing Machines at Frederick Mall in Kitchener


For all the supplies you need for your sewing project and the finest in sewing machines and repair services, come to K-W Sewing Machines at Frederick Mall in Kitchener. Enter the mall at the entrance closest to Valu-Mart® to find our store.


Store Hours & Policies


Our regular store hours are Monday to Friday, 9:30 a.m. - 5:00 p.m. and Saturday, 9:30 a.m. to 4:30 p.m.


We are also happy to support you over the phone and offer curbside pick-up. 

  • Please call us at 519-884-6981 or email us at [email protected] to place your order
  • We will accept payment via e-transfer, Visa, or MasterCard (credit card purchases will only be accepted for orders under $200)
  • We will bring your prepaid purchase out to your vehicle at the mall entrance beside Valu-Mart
  • Call us when you arrive at the mall entrance, and we will place your items into your trunk while practicing physical distancing
  • If you need support following your purchase, we will provide it by phone or email

For more information on our operations related to the COVID-19 pandemic, please visit our Facebook page.


VisaMasterCardinteractCashThe Sewing CardLay-away for all sewing machine sales


Return Policy


We do not offer refunds. However, we want all of our customers to be happy with their purchases, so exchanges may be offered at the discretion of store management. Machine exchanges should be done as soon as possible, within 10 days of purchase. All machines brought in for exchange are subject to inspection before an exchange will be honoured. Most other unopened, unused items may be exchanged or returned for store credit within 14 days. Some machine parts are final sale and may not be returned. Contact us for more information. 


Contact Us

Before contacting us, you may want to check out our FAQ page. If you still have a question, please fill out this form and we will get back to you as soon as possible. If you require immediate assistance, please call us at 519-884-6981.

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